Frequently Asked Questions

How are LLM’s lectures delivered?

• The Tuesday lecture series in the spring and fall of 2024 will be in person at the Burnhamthorpe Community Centre. The speaker will present the lecture for approximately one hour, then there will be a 20-minute break followed by a Q&A segment
• The Thursday lecture series in the spring and fall of 2024 will be delivered virtually as Zoom webinars. The speaker will present the lecture for approximately one hour, then there will be a ten-minute break followed by a Q&A segment

Will the lectures be recorded for viewing at another time?

• The in-person lectures will NOT be recorded and NO recordings will be available after each lecture
• The virtual lectures will be recorded and links will be sent to registered participants who can view them for one week following the lecture

How can I find out about upcoming lecture series?

• LLM is currently offering two lecture series in each of three sessions: Winter (January and February), Spring (April and May) and Fall (October and November)
• Information about current and future lecture series is posted on the LLM website, www.lifelonglearningmississauga.ca
• Participants in past lecture series will receive an email announcing the next season’s series
• During current lectures, participants will hear announcements about the next season’s lectures
• Because these approaches have limited reach, please spread the word about upcoming LLM lectures to any friends who might be interested in attending

When can I register for a lecture series?

• Registration for the next lecture series begins two weeks before the end of the current lecture series

How can I register for the next series?

• When ticket sales open, a registration link on the LLM website will take you to Eventbrite to purchase tickets

How will I know if I have successfully registered for a lecture series?

• Once you have registered for a lecture series you should receive an acknowledgement from Eventbrite
• For the VIRTUAL lecture series (only), the day before each lecture you will receive an email from LLM with your link to join the webinar
• Should you NOT receive the email with the link to the VIRTUAL lecture the day before, please email Support

Can I register for part of a series or for a single lecture?

• No, it is not possible to register for a single lecture or part of a series

Can I get help if I have trouble registering for a lecture series?

• Email Support and a volunteer will get back to you within a couple of days
• Unfortunately, LLM does not have the resources to assist with your home technology but you will find helpful introductory videos on the Zoom website, www.zoom.us

Can I get a refund for a ticket purchased?

• Under special circumstances, such as a serious illness, refunds will be offered at LLM’s discretion
• No refunds will be offered later than the day before a lecture series begins
• To inquire about a refund, please email Refunds